Privacy Policy
Privacy Policy
At S5 Luxury, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you engage with our brand—whether through our website, mobile platforms, customer service, or in-store experiences. We are committed to protecting your rights under the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.
What Information We Collect
We may collect and process the following types of personal information when you interact with our website:
Information You Provide
*Full name
*Email address
*Phone number
*Shipping and billing address
*Payment details (processed securely by third-party providers)
*Account login details
*Feedback, product reviews, and other content you submit
Information We Collect Automatically
When you browse our website, we may automatically collect:
*Your IP address
*Browser type and version
*Device type (e.g., mobile, desktop)
*Pages visited and time spent on each page
Note: We do not use cookies or similar tracking technologies.
How We Use Your Information
*Your data may be used for the following purposes:
*To process and fulfill orders
*To provide customer support
*To send order updates or promotional messages (with your consent)
*To improve our website, products, and services
*To detect and prevent fraudulent transactions
*To comply with legal or regulatory requirements
Legal Grounds for Processing
We process your personal data based on:
*Your consent (for marketing and newsletter subscriptions)
*Contractual necessity (to fulfill your orders)
*Legal obligations (for tax and compliance purposes)
*Legitimate interests (to improve user experience, ensure security)
How We Share Your Information
We may share your information with trusted third parties such as:
*Payment gateways (e.g., Paystack, Flutterwave)
*Courier and delivery services
*IT and website hosting providers
*Email and SMS marketing platforms (only if you’ve opted in)
*Regulatory authorities when required by law
We do not sell your personal information to third parties.
How We Protect Your Data
We use industry-standard security practices to keep your data safe, including:
*SSL encryption for secure data transmission
*Access controls to limit who can access your data
*Secure servers and cloud storage providers
*Despite our efforts, no system is completely secure. We recommend using strong passwords and avoiding the use of shared devices when accessing your account.
How Long We Keep Your Data
We retain your personal data only for as long as necessary to:
*Fulfill the purpose for which it was collected
*Comply with legal and regulatory obligations
*Resolve disputes or enforce agreements
You may request data deletion at any time (see Section 9).
Your Rights Under Nigerian Law
Under the Nigeria Data Protection Act 2023, you have the right to:
*Access your personal data
*Request correction or updates to your data
*Request deletion of your data
*Withdraw consent (for marketing or optional processing)
*Object to certain types of processing
*Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
To exercise any of these rights, please email us at: Contact@s5luxeaura.com
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has submitted personal data to us, we will delete it promptly.
International Data Transfers
If any personal data is transferred outside Nigeria (e.g., through cloud platforms), we ensure such transfers are subject to appropriate safeguards in accordance with the NDPA 2023.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. When we do, we’ll update the “Last Updated” date at the top of this page.
Contact Us
If you have questions, concerns, or requests related to your personal data, please contact:
Data Protection Officer
S5 Luxury
Email: Contact@s5luxeaura.com
Phone: +234803208334
Thank you for trusting S5 Luxury.
Style with boldness. Privacy with confidence.